So U Locs – Custom Set Policy
Custom loc sets are handmade, one-of-a-kind art pieces created specifically for you. Because of the time, labor, and materials involved, the following policies are in place to protect both your investment and mine.
✨ Custom Set Deposit — 50% of Total Set Price (Non-Refundable)
-
All custom sets require a 50% non-refundable deposit to begin.
-
This deposit covers materials, time, labor, and artistry involved in hand-making your set.
-
The deposit is due before any work begins.
-
Once creation has started, the deposit is non-refundable, regardless of changes, delays, or cancellations.
📅 Install Appointment Requirement
-
An install appointment must be booked before custom work begins.
-
Custom sets are created with your install date in mind and are not started without a scheduled appointment.
⏳ Completion & Holding Period
-
Once your custom set is completed, it will be held for 14 days.
-
If installation is not completed within that timeframe, the set may be released and listed for sale.
-
The 50% deposit is forfeited if the set is not installed within the holding period.
🔁 Rescheduling Policy
-
One complimentary reschedule is allowed.
-
Additional reschedules require a $50 rescheduling fee.
-
Same-day cancellations or no-shows may result in forfeiture of the install appointment.
💸 Final Payment
-
The remaining 50% balance is due 24-48 hours before your install appointment.
-
Appointments without completed payment may be released.
🛍️ If a Custom Set Is Resold
-
If a released set is sold to another client, a partial store credit may be issued at my discretion.
-
Deposits are not refundable.
🤍 Why These Policies Exist
These policies allow me to continue creating high-quality, intentional work while honoring the time and energy that goes into every custom set. Thank you for respecting the process and supporting independent artistry.
— Dani Kay, So U Locs
Be Bold • Be Free • Be So U
#BeSoU #LocSTG #RockOutWithYourLocsOut